Frequently asked questions
Answers to the most common questions about Euryka — pricing, security, integrations, and how teams roll the platform out.
Company
How do I contact Euryka's press team and how quickly will they respond?
Euryka AI Studio
Do I need to complete all four Euryka Studio packages in order?
How does Euryka AI Studio deliver projects and what is the typical timeline?
What does Euryka's AI Readiness Workshop include?
What does the Brand Hub in 30 Days package include and who is it for?
What services does Euryka offer beyond the platform itself?
What Solutions packages does Euryka offer?
What is the Studio methodology and what are its phases?
What are the four Euryka AI Studio solution packages and how long does each take?
Can my team transition to using the Euryka platform independently after a Studio engagement?
Does Euryka AI Studio work with regulated industries such as fintech or healthcare?
Platform
How do I stay informed about new Euryka features and platform updates?
Euryka publishes a regular 'Release Note' series on its News & Updates blog, covering new AI model additions, feature launches, and platform improvements. You can also subscribe to receive the latest news, articles, and resources sent to your inbox weekly via the newsletter sign-up on euryka.ai.
Does Euryka require a long-term contract or annual commitment?
Can I submit feature requests to influence the Euryka product roadmap?
Does Euryka have a minimum age requirement to use the platform?
How many brands and team seats does each Euryka pricing plan support?
How much does the Euryka Platform cost?
What AI models are included in the Essential plan versus the Pro and Ultra plans?
What is the Euryka Studio and how is it different from the platform?
What happens to my access if I cancel my Euryka subscription?
What are the five pillars of the Euryka platform?
What is the Euryka Academy and what kind of courses does it offer?
Can I switch between AI models mid-project without losing my brand context?
Platform - Collaborate
Can I connect Euryka Threads to my existing databases and internal tools?
What is Deep Research in Euryka and how does it work?
What file types can I use in Euryka Threads?
Platform - Create
What content formats can I create with Euryka?
What is Image Remix in Euryka?
What is Auto Prompt in Euryka and how does it work?
What image AI models are available in Euryka Imaginations?
What types of Sparks templates are available in Euryka?
Platform - Extend
Can I get custom Sparks templates built for my specific workflows?
Is the Euryka Chrome Extension free and what does it do?
What types of projects can Euryka Studio help with?
What happens after a Studio engagement ends — do we keep everything that was built?
What integrations does Euryka currently support?
Platform - Govern
Who owns the content I create or upload to Euryka?
Can I auto-fill my brand voice settings from my website instead of entering everything manually?
Can I manage multiple brands in a single Euryka workspace?
How do Projects work in Euryka and how do they connect to AI conversations?
What is the difference between Account Data and Customer Content in Euryka?
Platform - Grow
Will I automatically get access to newly added AI models and features, or do I need to upgrade?
Most new features and AI model integrations are made available immediately to all active subscribers. Some beta features — such as Prospector and select video models — may require separate activation or a specific plan tier (Pro or Studio) to access in full.
What use cases does Euryka Prospects support?
Still have questions?
If you can't find what you're looking for, our team is happy to help.